GEDA 7LOST001 Ficha Técnica descarregar pdf (Página 36)

Terms and conditions of sale

2.4 The documents required for tax purposes relating to the

products ordered will be issued by GEDA s.r.l. at the time of

dispatching the products in question to you. The relevant invoice

will be issued by Geda by the end of the month in which the goods

were dispatched.

2.5 Payment terms are the individual terms that have been

agreed with you. In the event of late payment, you will be charged

commercial interest starting the day after the due date, in addition

to any other costs incurred, with no obligation on our part to give

notice to that effect.

3. Delivery of Products

3.1 Products are usually delivered through a courier and you will

be charged a contribution towards shipping costs, which can

vary depending on the order amount before tax and volume of

the goods purchased. In the case of C.O.D. shipments through

a courier, goods will be handed over only once you have paid the

relevant price in cash or by certiﬁed cheque.

3.2 The delivery dates indicated on the order conﬁrmation are

given as a rough guide only. They are not binding and do not give

you any entitlement to cancel the order or claim for damages of

any kind in the event of delays due to causes beyond the control

of GEDA s.r.l. (strikes, delays in transportation, natural disasters or

other force majeure events).

3.3 GEDA s.r.l. is entitled to deliver the Products (even when

part of the same order) in successive instalments, with it being

understood that, in this case, you will be charged a contribution

towards shipping costs only once.

3.4 You must agree on any special delivery terms and dates with

GEDA s.r.l. in advance and they must be accepted in writing by

GEDA s.r.l..

Risks

Goods are transported at the consignee’s risk and peril. GEDA

s.r.l. will not be responsible for any theft and/or damage and/or

total or partial shortages. The risk of damage or loss with respect

to the product shall pass to the consignee upon shipment of the

goods. Shipped goods are only insured at your explicit request

and, in this case, you will of course be charged the extra for the

service.

It is important that you check, on receiving the goods, that:

• the number of packages delivered matches the number

indicatedonthetaxdocumentthattheyaredeliveredwith;

• goodsmatchthedescriptiongivenonthetaxdocument;

• the packaging - including any fastening materials/seals

(adhesive tape, straps…) - is intact, is not damaged, and has

not been changed or tampered with in any way.

If there is any damage or if the number of packages does not

match, or even if there is any delay in delivery, you must report

this immediately to the courier who is delivering the goods by

writing “accepted conditionally due to missing items and/or

damage to …(number) packages” on the relevant tax document,

and you must conﬁrm this by emailing GEDA s.r.l. within 7 (seven)

calendar days. Even if the packaging is intact, you must check the

goods no later than 15 (ﬁfteen) calendar days after their receipt

and report any problem to GEDA s.r.l. without delay. If claims are

received any later than this and/or are made in any way other than

as described above, they will not be taken into consideration.

You assume full responsibility for any declarations you may make.

Once you have signed the courier’s document, you will not be

able to lodge any complaint regarding the exterior conditions of

the goods delivered and the number of packages received.

4. Product warranties

See details in instruction booklet/warranty provided with the

product

5. Customer returns

5.1 All returns of merchandise (which must be unused, perfectly

intact and still in its original packaging) must be authorized by

GEDA s.r.l. in writing. Returns without appropriate authorization,

without proof of purchase or sent on a carriage forward or C.O.D.

basis will not be accepted. Before sending the material, you are

required to contact GEDA s.r.l. at this address info@gedanextage.

com, explaining in detail what material you plan to return and the

reasons for the return. The request will be assessed and, where

appropriate, you may be advised to carry out suitable tests in

order to understand the nature of the problem and possibly ﬁnd a

solution without sending the product away. You may be asked to

provide a photo.

5.2 Once we have received the products and checked that the

conditions mentioned in the point above have been met, we will

have the products repaired and sent back to you within 30 days

of their receipt. Note that if the defects or damage cannot be

attributed to GEDA s.r.l., we will charge you for the relevant costs

incurred. In other cases, we may opt, at our discretion, to issue

credit or replace the products.

5.3 Returns goods made for wrong orders or not attributed to

GEDA s.r.l. :

charge 30% on the returns value.

Repair and replacement

Repairs/replacements made under warranty are free of charge. A

quote will be prepared for any repairs/replacements not covered

under the warranty, based on which you can decide whether to

go ahead with the repair/replacement or not.

Products returned to GEDA s.r.l. always undergo repair (where

possible) and are never automatically replaced with a new product

of the same kind.

GEDA s.r.l. may, at its sole discretion, opt to replace parts

or products that cannot be repaired or whose repair is not a

viable option, in which case you will be charged the cost of the

materialbeingreplaced;youwillbeadvisedoftherelevantcosts

beforehand.

Under no circumstances can you demand to have the returned

product replaced with a new one from our stock.

In the same way, under no circumstances can you request a new

product as a replacement without ﬁrst sending back the product

due to be returned.

Warning!!!

Any product returned without prior authorization will be sent

back.

6. Technical assistance

Write to this address [email protected]

7. Court of competent jurisdiction

Without detriment to any statutory rights you may have under

consumer protection law, any dispute in any way connected with

these Terms and Conditions shall be referred to the sole court of

competent jurisdiction, which shall be the Court of Pordenone (Italy).

N.B.: We are not responsible for any inaccuracies herein where

they are due to typographical or transcription errors.

Geda srl

Via Maestri del Lavoro 16/18

33080 Porcia (Pn) Italy

Tel. +39 0434 923077

Fax + 39 0434 591923

[email protected]

www.gedanextage.com

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